How an order runs, step by step.
Buyers in this trade order by enquiry, sample and proforma invoice. Prices move with the market and the exchange rate, so we quote each order separately.
- 1
Send the brief
Product line, the items or a specification, quantity, destination country and when you need it. The enquiry form asks for exactly these; WhatsApp and e-mail work as well.
- 2
Receive a quotation
Written, itemised, with the delivery term you asked for, the pack sizes, the lead time and the documents we will supply for your border.
- 3
Approve a sample
Where the product calls for one. For food and spices this is normal; for a made-to-order item it is a pre-production sample or photographs.
- 4
Confirm with a proforma invoice
The order is placed against our proforma invoice. Production or procurement starts on confirmation.
- 5
Inspection, packing and dispatch
Pre-shipment inspection with photographs, export packing and labelling, then customs clearance and the air or sea booking at Kochi. You receive the shipping documents and the tracking reference.
Terms
- Samples
- Sent before a first order where the product calls for one. Who bears the cost depends on the product and is stated in the quotation.
- Minimum order
- Stated per product line in the quotation. Mixed consignments across lines are welcome.
- Delivery terms
- FOB Cochin, CIF or CFR to your port, or door delivery by air. Say which you prefer and we quote to it.
- Payment
- Stated in the quotation.
- Lead time
- Stated per product in the quotation; it depends on whether the item is in stock at the supplier or made to order.
- Private label
- Available on most food, spice and textile lines. Send the artwork with the enquiry.
Tell us the product, the quantity and the destination.
That is enough for a first reply with availability, packing and an indicative lead time. Prices are quoted per enquiry.